We normally don’t take the time to put in writing such a letter, but our whole encounter with British Airways was very disappointing that we hope this type of letter may make a difference.
An e-mail inquiry to British Airways customer service Division resulted in a response from the customer service agent. We predicted a solution to our common issue in just a number of hours, but sad to say, British Airways responded in four times.
Your Web content states that I could possibly get a refund for the additional baggage which i,ve paid for,nonetheless After i accessibility the that webpage it is constantly offline.
Could you you should call British airways and complain about our excursion from Tokyo to London. Could you be sure to convey to them which the male crew staff ended up fairly disagreeable all through that trip. Foods was handed out with small effort and hard work to speak to us or any one else about this. 1 dude didn’t even to speak to us as he handed the snack box to us.
I'm sitting in Lyon, France expecting a delayed British Airline flight apart from that it isn’t British Air but Vueling Airways, an airline which i by no means heard about till currently. We've been speculated to be in Rome setting up per week of family vacation. Rather, we're seeing a observe with Definitely no details concerning when or if we could have a flight.
Once you requested for some thing they claimed ” just wait around I’ll be back inside a moment”. They didn’t use their manners and when they handed out a drink you were being just specified Anything you got with no choice. They not often smiled. There was no engagement Along with the passengers In any respect. No work was supplied to check out
Upon landing at Heathrow, there was mass confusion within the airport and there were no Reps from BA offering any directions on how to move forward, even if numerous travellers experienced all skipped their connecting flights. There was no system arrange to inform the passengers, both right before exiting the airplane, or once throughout the airport facilities. My spouse And that i were originally directed to terminal 5 for getting help, Recommended Site only to be sent again to terminal three. After over an hour or so of waiting in line at terminal 3, a British Airways staff came and knowledgeable most of the passengers waiting in line that they may not e-book a world flight in terminal 3 and have been despatched back again to terminal five.
I would like to know your Airways plan concerning the Luggage Test via with Bangkok Airways because My consumer already issued the ticket for LHR – BKK with BA009 1550 – 0935 on 13sep15 and BKK – RGN with PG707 140pm – 230pm on 14sep15 and so I’m presently putted OSI concept on your airline about my shopper keep on relationship flight and need get baggage Look at by way of for the hole sector.
Have just returned on the flight from Atlanta. Checked in and when going through security my hand luggage was taken. It contained a Snow Globe from Coca Cola, I truly didn’t consider the liquid information as l had set all other required merchandise in a clear bag. It had been a Distinctive item for my Son and very fragile as a result why I carried it in my hand baggage. I had been advised I needed to go away it powering or check it into your maintain. I'd no option other than to examine it within the maintain as my 9 12 months aged son was in tears.
We were only able to check in at Heathrow and on doing so recognized that we might be traveling with American Airlines on flight AA135! I expressed my disappointment to associates from the flight crew who told me to take the matter up with British Airways. This can be what I'm now performing!
Quite frustrated with my working experience with baggage declare nowadays. Flight was promptly, but my spouse And that i waited an hour in addition to a 50 % for our luggage to come back down. The carousel was stuffed with luggage from our flights but Not one of the priority luggage arrived right until the tip.
Kindly evaluate & site send out me details of my outdated account information to empower me sign up recent travels and so on appropriately you should.
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We ended up rapid tracked thro passport control just after asking ba employees and displaying our boarding playing cards they ended up really helpful.